Librarian and Administrator Resources
- Having access problems?
Contact the ASM subscription office. - Need to change your contact information, update your password, or change your OpenURL information and logo?
Make sure that your subscription administrator email address is updated in your journal subscription record. If you cannot change this in the record, send your online subscription customer number to asmjournals@subscriptionoffice.com. - Need to register your Link Resolver?
We have created this quick guide to outline the current process. - Forgot your customer number?
Your institutional online subscriber number appears on the upper left section of the subscription activation letter that you received when ordering the online subscription. If you no longer have that information, asmjournals@subscriptionoffice.com. - Need to add a Shibboleth scope or Athens ID to your account?
Send an email to asmjournals@subscriptionoffice.com. - Access your COUNTER reports
- What do I need to know before I renew my institutional subscription?
Before you renew, it is important that you review the subscription agreement terms and conditions (site license) that apply to the year for which you are renewing, since the license may have changed from that of the previous subscription year. By activating your subscription, you agree to our subscription license terms and conditions. - Have additional questions?
Please review our FAQ page or asmjournals@subscriptionoffice.com.