ASM Journals Program FAQs

I have submitted a manuscript to an ASM journal, and I have a question (or would like to make changes). Who can help me?
The editorial coordinator for that journal can answer any questions you have about your submitted manuscript.

My paper has been accepted by an ASM journal, and I have some questions about the process (or need to make minor changes). Whom should I contact?
The production editor of the journal can answer any questions you have about your accepted paper.

What are the open access licensing options and fees to publish in an ASM journal?
This information can be found on the Publication Fees page.

How can I obtain permission to reuse an image (or other content) from an article published in an ASM journal?
ASM articles are covered by a variety of licenses. We encourage you to review this information to understand how you may reuse the content. ASM uses Copyright Clearance Center's Rightslink licensing solution for all permission requests.

Are ASM Journals in compliance with the deposit requirements of the NIH?
Yes, all articles published by ASM are in compliance with NIH requirements. Please see our Public Access Policy page for more information.

I purchased access to an article published in an ASM journal; how can I obtain a copy of that receipt?
Send an email with all the information you have about the transaction (e.g., date of the purchase, transaction ID, article title, etc.) to journals@asmusa.org to receive a copy of the  receipt.

I cannot access an article, even though I have a subscription to the title; what should I do?
For problems accessing an article using your institution's subscription, please email asmjournals@subscriptionoffice.com.
For problems with your membership subscription, please email service@asmusa.org.

How do the ASM journals investigate alleged ethics concerns?
The Ethics FAQ page provides an overview of the process. If you have additional questions, please contact ethics.journals@asmusa.org.

Where can I go if I have a question about my institution's subscription?
Information for librarians can be found on the Institutional Subscriptions FAQ page.

How can I advertise on a journal's website?
This information can be found on the For Advertisers page.

Still have questions?

For problems involving missing articles, broken site links, or any problems with alerts you have signed up for, please use the Website feedback link provided in the footer of each journal page.

Please contact journals@asmusa.org with any other questions you may have.